faqs

Do you offer discounts on your online store?

We provide discounts on various occasions and during our promotional campaigns to offer you savings while shopping.

Can I order custom-designed leather jackets?

Absolutely! Our talented stylists are ready to bring your ideas to life and create a perfect leather jacket according to your specifications. Simply contact our customer representative or email us your requirements, and we will design a personalized leather jacket just for you.

Is online shopping on your website secure?

We prioritize the security of your online shopping experience. With robust security protocols in place, we ensure that your private details remain confidential. Our services aim to satisfy your fashion needs while keeping your information safe. Therefore, shopping on our web store is both safe and secure.

Are your jackets made from genuine leather?

Yes, our jackets are crafted from 100% pure leather of exceptional quality. They provide a stylish fashion statement no matter the occasion.

How long does it take for the jacket to be delivered?

Typically, we deliver jackets to your doorstep within 7 to 14 business days. However, if you have customized your order, the delivery time may exceed 14 business days to ensure the creation of your unique leather jacket.

What payment methods do you accept?

We offer convenient payment options at Celebritiesrepublic.com. You can securely pay for your favorite leather jacket using PayPal or major credit cards, including MasterCard, VISA, American Express, Western Union, Money Order, and wire transfer.

How can I cancel my order placed on your website?

If you wish to cancel your order for any reason, please email us immediately after placing the order. For further details, refer to our order cancellation policy.

Will the leather jacket I receive be the same as shown on the website?

Yes, the leather jacket you order will match the product displayed on our website. We prioritize our customers’ satisfaction, and the products are accurately photographed in our store to showcase their quality, color, and material.

Do you provide a refund if the leather jacket is out of stock?

According to our refund policy, if the jacket you ordered is out of stock, we will promptly refund the amount. You can expect to receive the refunded amount within 5 to 7 business days.

How is your customer service in handling orders and cancellations?

Our customer service team is highly efficient in managing orders and cancellations. If you encounter any issues with our service or the product received, our representatives will promptly address your concerns and provide full assistance throughout your online shopping journey.

What is the procedure for returning a jacket?

If the jacket you ordered does not meet your specific requirements, you can easily request a return following our return and exchange policy. Please send back the jacket within 30 days of receiving your order.

How do I choose the right size for my leather jacket?

You can refer to our size chart and provide us with your measurements so that we can tailor the leather jacket to fit you perfectly. Our stylists will review your measurements and confirm the order accordingly.

Can I track my order?

Yes, you can easily track the progress of your order once it has been placed on our web store. When we confirm your leather jacket order, an order ID will be provided, allowing you to email our customer service team for updates on delivery.

How can I contact Celebritiesrepublic.com?

You can reach us by emailing your queries to [email protected]. We are here to assist you and provide the information you need.

Celebrity Jacket